Technical Account Management
We work not only with you but also their
end-customers. As part of after-sales support, we can provide a
Technical Account Management service that works with your customers
on a residency model. This will help in downstream revenue mining,
once we have been successful in positioning your winning proposal.
Customer Support & Webinars
We also provide remote first and second level customer support, troubleshooting and onsite support for your products.
Technology Platform Evangelism
Building an on-going engaging relationship with your customers is quite important.
As part of after-sales support, we provide a "Technical Platform Evangelism" service.
This will help in promoting your brand, representing you at trade shows and events and help in demand creation and support your local marketing efforts.